CASNA, Luxembourg

Luxembourg: Reception desk for newly arrived pupils and intercultural mediators at schools

In Luxembourg in 2008, the Ministry of National Education and Professional Training, within the Service for Schooling of Foreign Children, created the Reception Desk for Newly-Arrived Pupils ? CASNA (Cellule d?Accueil Scolaire pour ?l?ves Nouveaux Arrivants). The Reception Desk acts as the first intermediary between new foreign pupils and educational institutions.

It has the objective of informing recently-arrived pupils and their parents about schooling options and orientating them towards the institution and training most suited to their qualifications and skills. CASNA provides its service in various languages ? Luxembourgish, French, German, English and Portuguese, together with other languages by request.

During the reception process at school, parents, teachers and other actors can request support free-of-charge from an intercultural mediator who speaks Albanian, Cape Verdean Creole, Chinese, Italian, Portuguese, Serbo-Croat or Russian, as well as the languages spoken in Luxembourg. The intercultural mediators provide support in the following areas: translation/interpreting in individual interviews between teachers, pupils and parents; provision of information; provision of oral or written translations where necessary; and accompanying pupils in cases where psychological support is necessary.

For more information, please see: CASNA.

Photo Source: http://www.men.public.lu/.