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CASNA, Luxembourg
In Luxembourg in 2008, the Ministry of National Education and Professional Training, within the Service for Schooling of Foreign Children, created the Reception Desk for Newly-Arrived Pupils ? CASNA (Cellule d?Accueil Scolaire pour ?l?ves Nouveaux Arrivants). The Reception Desk acts as the first intermediary between new foreign pupils and educational institutions. It has the objective of informing recently-arrived pupils and their parents about schooling options and orientating them towards the institution and training most suited to their qualifications and skills. CASNA provides its service in various languages ? Luxembourgish, French, German, English and Portuguese, together with other languages by request. During the reception process at school, parents, teachers and other actors can request support free-of-charge from an intercultural mediator who speaks Albanian, Cape Verdean Creole, Chinese, Italian, Portuguese, Serbo-Croat or Russian, as well as the languages spoken in Luxembourg. The intercultural mediators provide support in the following areas: translation/interpreting in individual interviews between teachers, pupils and parents; provision of information; provision of oral or written translations where necessary; and accompanying pupils in cases where psychological support is necessary. For more information, please see: CASNA. Photo Source: http://www.men.public.lu/.
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